Join Women in Healthcare Heartland Chapter for an engaging workshop with Adrianna Muñoz, MSN RN CNL, ER nurse, leadership coach, and communication expert. Participants will explore practical tools for approaching difficult conversations, managing workplace tension, and communicating with greater clarity and confidence.
Attendees may participate in person or virtually. The educational presentation will be delivered virtually to all locations.
1 Nursing CEU Credit Available
|
7/14/2026
|
|
When:
|
07/14/26
12:00pm
|
|
Where:
|
Virtual Only - No Location
Missouri
United States
|
|
Contact:
|
Leah Hofferkamp
leah.hofferkamp@hok.com
|
|
|
« Go to Upcoming Event List
|
|
|
Conflict is a natural part of every workplace, but many professionals are never taught how to approach difficult conversations with confidence and intention.
In this interactive workshop, Adrianna Muñoz, MSN RN CNL, will break down the anatomy of a conflict-heavy conversation, helping attendees better understand:
• Psychological safety and its role in communication
• Preparing for difficult conversations before conflict escalates
• Strategies for engaging in productive dialogue
• Techniques for closing conversations effectively and professionally
• Practical tools to navigate workplace tension with greater confidence
Drawing from her experience as an ER nurse, healthcare leader, and leadership coach, Adrianna combines evidence-based practices with real-world applications that participants can immediately put to use.
Nursing Continuing Education
Participants are eligible to receive 1 Nursing CEU Credit.
|
|
|
Print Page